Refund policy

Last updated: October 30, 2026

30-day returns for any reason

You may request a return for any reason, including a change of mind, within 30 calendar days of delivery. Returns are available for defective and non-defective products. To qualify for a change-of-mind return, the item must be unused, in its original condition, with its tags and all included accessories. Please include the original packaging where available and pack the item securely.

How to request a return

Email info@obozs.com with your order number and the item you wish to return. You do not need to give a reason for a change-of-mind return.
We will provide return instructions and confirm the return address below. Please contact us before posting so your parcel can be matched to the correct order.
Return the item by mail to our California return address. Keep your proof of postage; tracked shipping is recommended.

Return address

OBOZS
616 Ivy St
Glendale, CA 91204-1012
United States
Email: info@obozs.com
Phone: +1 (818) 334-2822

Return postage and fees

For a change-of-mind return, the buyer purchases the return shipping label and pays return postage. We do not charge a restocking fee. The original $5.99 outbound shipping charge is not refundable for change-of-mind returns, except where required by law.

For a verified defective, damaged, incorrect or materially misdescribed item, contact us with the details; photos are helpful but do not replace your legal rights. We will arrange an appropriate remedy and cover reasonable required return shipping costs. Please do not pay for a return before we have provided instructions for such a problem.

Refunds

After receiving and checking your return, we will notify you of the result. Approved refunds are issued to the original payment method within 10 business days of receipt. Your bank or payment provider may take additional time to post the credit. Refunded amounts include the returned item's price and applicable tax; any nonrefundable original shipping charge is described above. If a refund has not appeared after the stated processing period, contact us.

Exchanges

We do not offer direct exchanges. Request a return and place a new order for the item you prefer. New orders are subject to stock availability.

Cancellations and unfulfilled orders

Contact us as soon as possible to request cancellation before dispatch. Once dispatched, the return process applies. If we cancel an order or cannot fulfill it, we will refund the full amount paid, including shipping. Shipping delays are handled as described in our shipping policy.